Client Agreement
Hospitality cleaning, in writing
For hotels, short-term rentals, and hospitality clients — the full agreement that covers 82Upscale hospitality cleaning, ready to review and complete before work begins.
In plain language
What this agreement means
This is the agreement between 82Upscale and a hospitality client, explained in everyday words. The full formal agreement follows below — this part is just a clear, short version of what it says.
What 82Upscale will do
- Guest room turnovers — clean rooms between stays so they are ready for the next guest.
- Common areas — clean lobbies, hallways, restrooms, and shared spaces.
- Deep cleaning — a more thorough clean, on a schedule or as needed.
- Bed bug prep cleaning — get the property ready for treatment. Prep helps the treatment work, but it does not replace professional extermination.
What the client agrees to
- Give access to the property and the areas to be cleaned.
- Pay the agreed rate on time, within the payment terms filled in below.
- Tips are accepted in person and online. Tips require a signature when you give one in person.
- Give at least 24 hours’ notice to cancel or change a scheduled cleaning.
The blanks get filled in
The blank spaces in the agreement below are left empty on purpose. They get filled in for each client before work begins: the client name and property, the date, the rate, the payment terms, and the notice period for ending the agreement.
The formal agreement below is the official version. Read the plain-language part for a quick understanding, and the numbered clauses below for the exact terms.
82Upscale
Hospitality Cleaning Services Agreement
Between 82Upscale (“Provider”) and the Client named below (“Client”)
This Agreement is entered into on ____, 2026, by and between:
Provider: 82Upscale
Client: ____________________
Property / Premises: ____________________
1. Services
Provider agrees to furnish professional cleaning services for the Client’s hospitality premises, which may include, as selected by the Client:
- Guest room turnover cleaning between stays;
- Common-area cleaning (lobbies, hallways, restrooms, and shared spaces);
- Deep cleaning on a scheduled or as-needed basis;
- Bed Bug Prep Cleaning, with the express understanding that preparation cleaning does not replace professional extermination, which remains the Client’s responsibility where required.
The specific services, rooms, and frequency for each property shall be set out in a written schedule agreed by both parties before work begins.
2. Schedule
Services shall be performed on the days and at the times agreed in the written schedule. The Client shall give at least 24 hours’ notice of any cancellation or change to a scheduled cleaning, failing which the scheduled fee for that visit remains payable.
3. Supplies and Equipment
Provider shall supply its own cleaning supplies and equipment unless the parties agree otherwise in writing. The Client shall provide access to water, electricity, and the areas to be cleaned, and shall secure valuables and guest belongings before each visit.
4. Compensation and Payment
Client shall pay Provider at the rate of $____ per ____ (visit / room / hour). Payment is due within ____ days of each invoice. Late payments may result in suspension of services until the account is brought current.
Tips are accepted in person and online. Tips require a signature.
Tip signature — for in-person tips only. When you give a tip in person, please sign below to confirm the tip. This line is for the tip only.
No hidden fees — the price you see is the price you pay. No booking fees, no service fees, no surprise charges.
5. Independent Contractor
Provider performs the services as an independent contractor, not as an employee, agent, or partner of the Client. Provider is responsible for its own taxes, insurance, and the supervision of its own workers. (Taahira Garcia acts as an independent contractor.)
6. Standard of Care and Complaints
Provider shall perform all services in a professional, workmanlike manner. If the Client is dissatisfied with any cleaning, the Client shall notify Provider within 24 hours, and Provider shall re-clean the affected area at no additional charge.
7. Confidentiality
Each party shall keep confidential any non-public information about the other party’s business, guests, or operations learned in the course of this Agreement, and shall not disclose it except as required by law.
8. Term and Termination
This Agreement begins on the date above and continues until terminated by either party on ____ days’ written notice. Either party may terminate immediately for a material breach that is not cured within 7 days of written notice.
9. Liability
Provider shall take reasonable care to avoid damage to the Client’s property. Provider is not liable for pre-existing damage, wear, or conditions noted before cleaning. The Client’s insurance and liability arrangements, if any, are to be confirmed by the Client before work begins.
82Upscale carries workers' compensation coverage for its cleaners. 82Upscale carries liability insurance.
10. Entire Agreement
This Agreement, together with any written schedule agreed under Section 1, is the entire agreement between the parties for the services described here. Changes must be made in writing and signed by both parties.